Holiday hours

In observance of the Christmas holiday, our Member Services departments may be closed or have reduced hours. Please view our full list of hours.

COVID-19 resource center

COVID-19 resources and information tailored to meet your needs.

Broker informationEmployer information
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What members need to know about COVID-19 care and coverage

Tufts Health Plan is committed to providing our members with accurate, reliable information about access to health care services in response to the COVID-19 pandemic.

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The federal COVID-19 public health emergency ended May 11, 2023

Please review your coverage information

Coverage in Massachusetts
Coverage in Rhode Island

The COVID-19 national emergency ended. Federal guidance paused group health plan related deadlines (e.g., COBRA election, special enrollment periods, and claims and appeal deadlines) until the earlier of (a) one year from the date when a member was first eligible for relief under the federal guidance, or (b) the end of the outbreak period (the outbreak period ends 60 days after the end of the COVID-19 national emergency) or another date announced by the Labor Department, the Treasury Department and the IRS. Please consult with the employer offering the plan with questions about these deadlines.  

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Free COVID-19 testing

Update: December 14, 2023

There are several resources available through federal and state programs for free COVID-19 testing.

More about testing & coverage

Costs & coverage

Find the answers you're looking for

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Coverage in Massachusetts

Find out what is covered and what you can expect for out-of-pocket costs if you have a health plan in Massachusetts 

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Coverage in Rhode Island

Find out what is covered and what you can expect for out-of-pocket costs if you have a health plan in Rhode Island 

Translated resources for members

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Português

O que os membros precisam saber sobre a COVID-19