When choosing a BH provider, ask yourself:
- Do you prefer a provider with a certain type of training or educational background? Click here to learn more about the different types of BH providers.
- Is it important to you that the counselor can prescribe drug treatment?
- Do you prefer a male or female therapist?
Need help with behavioral health (BH) (mental health or substance use disorders) issues?
Our BH service navigation program can provide you with personal support from the start.
To learn more about the program, call 866-738-4116 (TTY: 711) and ask to talk with a BH service navigator or click here.
Select the type of provider you want. Make a list of names of network providers who may meet your needs. Call the providers’ offices to get more information about their practice.
Here are some questions you may want to ask:
- Does the provider have experience treating your issue?
- Is the provider accepting new patients?
- What are their hours?
- How does the provider run the session?
- What does the provider expect of the patient?
- What is the cancellation policy?
- Does the provider focus on any age group, such as teens or seniors?
- What decides the course of treatment, and when is therapy considered completed?